User Experience

The Hip Digital user experience remains consistent throughout all of our levels of service. Our commitment to user satisfaction and focus on intuitive design makes the Hip Digital download experience truly unique - not to mention fun.

Our online services include these catalogue access tools:

• Keyword search
• Advanced search by artist, album, track or genre
• Separate search and browse engine for classical music titles/artists
• Browse by artist (alphabetically), label, release date (by year), genre or chart
• Charts by genre
• Artist/Label graphics featured in rotating ad buckets
• What's Hot! - Featuring the highest charting artists and downloads
• Top songs/albums - Best-selling albums, tracks, and artist
• New this Week - The latest new releases, exclusives and radio singles
• Detailed artist pages containing track and album information, track samples, artist biographies, influences, contemporaries, and photos
• Recommended content including suggested and similar artists
• Embedded media player - for sampling tracks (no pop-up or player download required)

Additional user enhancements include:

• Web-based search, discovery, and download environment requiring no additional software downloads
• Thorough user account management system enabling clients to track downloads, modify personal information, and obtain account status
• Instant access to help information by category
• Web-based access to customer service
• Sleek and contemporary design built to appeal to both experienced and novice downloaders